In the fast-evolving landscape of data security, Data Security Posture Management (DSPM) has emerged as a critical framework for ensuring visibility and control over sensitive data across the enterprise. Since Gartner introduced DSPM in 2022, it has rapidly gained traction, with numerous providers entering the market. However, these solutions differ significantly in capabilities, particularly in terms of data discovery depth, the scope of scanned assets, and the available actions to secure sensitive information once identified.

For organizations leveraging ServiceNow as a core IT, security, and compliance management platform, the need for robust data visibility within ServiceNow is more critical than ever – and BigID is the first DSPM solution to provide comprehensive visibility and control over sensitive data stored within ServiceNow, setting a new industry benchmark.

BigID’s DSPM for ServiceNow: Unmatched Capabilities

BigID’s DSPM brings industry-leading capabilities to identify, manage, and secure sensitive data within ServiceNow, including:

  • Broad Data Discovery & Classification: BigID identifies sensitive and regulated data types within ServiceNow, such as PII, credentials, and compliance-sensitive information (CCPA, SOX, GLBA, PHI, PCI, etc.). 
  • Coverage Where it Matters Most: BigID can identify data in structured data in tables, unstructured data in note and annotation fields, and workflow attachments
  • Proactive Data Management: BigID enables organizations to take actionable steps to manage sensitive data, with native case management and remediation capabilities.  Customers can take action on sensitive data,  identify what matters most, initiate privacy responses ( such as data access or deletion requests) and securely extract essential data to a data warehouse for AI and analytics use cases.
BigID DSPM 'Enhancement for ServiceNow Solution Brief

Get More Data Value and Enhance Data Security with ServiceNow and BigID

BigID’s integration with ServiceNow delivers unparalleled value, enhancing ServiceNow’s data governance and security capabilities. This partnership offers:

  • Seamless Workflow Integration: BigID modules integrate directly into ServiceNow’s workflow environment, allowing users to embed BigID’s DSPM functions within their familiar workflows for consistent, efficient operations.
  • Bi-Directional CMDB Integration: BigID pushes critical information regarding data assets—including metadata on data types—into ServiceNow’s Configuration Management Database (CMDB), enriching ServiceNow’s data governance with comprehensive insights.
  • ITSM Enrichment: By embedding BigID’s data discovery insights into ServiceNow’s IT Service Management (ITSM), organizations gain a more nuanced understanding of their data, enhancing incident management and response.
  • Risk Posture Synchronization: BigID integrates with ServiceNow’s Posture Control module, allowing organizations to align their security posture by combining BigID’s deep data insights with ServiceNow’s risk assessment tools.
  • Enhanced Incident Response: BigID’s data findings can augment ServiceNow’s incident response framework, ensuring that security teams have precise, actionable intelligence during critical incidents.
  • Integrated Privacy Management: For organizations with privacy-focused workflows, BigID’s identity-aware data discovery seamlessly connects with ServiceNow’s Privacy offering, facilitating robust, privacy-first data management.

Take the Next Step with BigID

Enhance your ServiceNow environments with industry-leading data discovery and security capabilities – get a 1:1 demo with our DSPM experts and see firsthand how BigID’s integration with ServiceNow can elevate your data security and compliance posture.