Sub-processors
Sub-processors for BigID & BigID Affiliates
Sub-processors
To support the Service delivery, BigID (or one of its Affiliates) may engage third-party services providers, referred to as Sub-processors. This page provides the name, purpose and location for each Sub-processor. Please refer to our BigID Privacy Notice for more information.
What is a Sub-processor?
A Sub-processor is a service provider BigID uses to process data on behalf of our customers, who are the data controllers of that data.
BigID’s Process for Contracting with Sub-processors
BigID requires its Sub-processors to satisfy at least equivalent obligations as those required from BigID (in our capacity as a Data Processors) as outlined in BigID’s Data Processing Agreement (DPA).
BigID’s Sub-processors provide services such as infrastructure, data storage, system logging services and other tools that facilitate the delivery of our Services. As part of BigID’s commitment to keep our customers’ data secure, we evaluate our Subprocessor’s privacy and security practices prior to engaging them. We also require our Sub-processors to enter into data processing agreements to maintain the confidentiality of our customers’ data and perform their obligations in accordance with applicable privacy laws.
Sub-processors
Entity Name | Sub-processing Activity | Entity Location | Contact Information | More Information |
Atlassian/Jira | Bug Tracking | Ireland | [email protected]; [email protected] | Privacy Policy |
Auth0 | Authentication and Authorization Services for Applications | US | [email protected] | Privacy Policy |
AWS | Cloud Infrastructure | US/EU | https://aws.amazon.com/compliance/gdpr-center/ | Privacy Policy |
Cloudflare | Web Application Firewall | US | [email protected]; [email protected] | Privacy Policy |
Datadog | Monitoring and Alerting | US | [email protected] | Privacy Policy |
Elasticsearch | Search Functionality | US | [email protected]; [email protected] | Privacy Policy |
HubSpot | Marketing Automation | US | [email protected] | Privacy Policy |
Looker | Business Intelligence and Embedded Analytics | US | [email protected] | Privacy Policy |
MongoDB | Data Storage | US | [email protected] | Privacy Policy |
Okta | Security and Authentication Services | US | [email protected] | Privacy Policy |
Salesforce | Customer Support | US | [email protected]; [email protected] | Privacy Policy |
Sendgrid | Transactional Email | US | [email protected] | Privacy Policy |
Snowflake | Embedded Analytics | US | [email protected]; [email protected] |
Privacy Policy |
Affiliates
Depending on the geographic location of a Customer, and the nature of the Services provided, BigID may also engage one or more of its Affiliates as Sub-processors to deliver some or all of the Services provided to a Customer.
Corporate Entity | Country |
BigID Ltd | Israel |
BigID UK Ltd | UK |
BigID SARL | France |
BigID CH Gmbh | Switzerland |
BigID PTE Ltd | Singapore |
BigID AB | Sweden |
BigID AU PTE Ltd | Australia |
BigID Portugal LDA | Portugal |
BigID India Private Limited | India |
Updates
As our business grows and evolves, the Sub-processors that we engage may also change. We will endeavor to provide our Customers with notice of any new Sub-processors to the extent required under the Agreement, along with posting such updates here. Please continue to check this page for updates.
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