The ServiceNow Configuration Management Database (CMDB) is the heartbeat of IT operations. It tracks assets, configurations, and dependencies to support change management, incident response, and operations. But on its own, the CMDB lacks the deep data context needed to power security, privacy, and risk initiatives.

BigID bridges that gap.

As the first and only Data Security Posture Management (DSPM) platform with a certified Service Graph Connector, BigID enriches ServiceNow’s CMDB with real-time insights into data classification, sensitivity, and ownership. This integration transforms the CMDB from a static inventory into a dynamic, risk-aware engine for automation and action.

Enrich the CMDB with Data Intelligence

Traditional CMDBs provide visibility into IT assets, but they don’t answer critical questions like: Where is sensitive data located? Who owns it? How exposed is it?

BigID automatically discovers, classifies, and maps sensitive data across the enterprise. That intelligence is pushed directly into the CMDB through a certified bi-directional integration, ensuring continuous synchronization of sensitivity context and ownership attributes. The result is a more complete and accurate view of risk.

Enable Proactive Security and Risk Management

By enriching the CMDB, BigID enhances the effectiveness of key ServiceNow modules:

  • Security Posture Control (SPC): Improve vulnerability scoring and risk prioritization by adding data sensitivity into the equation. Automate remediation workflows for exposed or high-risk assets.
  • Integrated Risk Management (IRM): Automatically trigger risk tickets when sensitive data violates policy. Leverage data context to streamline risk assessments and reporting.
  • ServiceNow Vault: Make smarter encryption and anonymization decisions with data-aware controls that reflect real-time sensitivity tagging.

Drive Operational Efficiency with Automation

With BigID, organizations can streamline manual processes and eliminate data blind spots:

  • Automatically identify and classify structured and unstructured data across the environment.
  • Continuously feed that intelligence into the CMDB for up-to-date visibility.
  • Leverage ServiceNow workflows to automate remediation, compliance enforcement, and breach response.

This automation reduces time-to-action, improves incident response, and enables teams to focus on higher-value initiatives.

From Static Inventory to Strategic Asset

The CMDB is essential for managing IT. BigID makes it indispensable for managing data risk.

By integrating BigID, organizations gain a unified, data-enriched CMDB that powers smarter decisions across security, risk, and compliance functions. This joint solution helps reduce risk, accelerate time to insight, and ensure sensitive data is protected across the enterprise.

Explore It Live at RSA

BigID and ServiceNow will co-host a Risk & Security Practitioner Workshop at RSA Conference 2025. This in-person, hands-on event gives participants access to a live ServiceNow environment to explore key integrations—like BigID’s CMDB enrichment and automated workflows across IRM, VR, and SIR.

The workshop will cover:

Participants will work through real use cases, connect with ServiceNow SMEs, and collaborate with strategic partners in the ecosystem.

Seats are limited. Register now to secure your place—and stick around for the RSA Kickoff Reception: Tech, Tacos & Talks, happening immediately after the workshop, click here to save your spot!

Want to learn more?

Visit us at RSA Booth #N4528 or schedule a 1:1 demo with our team.