As hospices begin to offer a wider range of services via telehealth during the COVID-19 pandemic, they may need to get smarter when it comes to cybersecurity.
Hospices often rely on popular videoconferencing platforms to conduct telehealth visits with patients, including Zoom, Skype and other systems. According to a blog on the company’s website, the number of individuals that use Zoom in particular has ballooned to 200 million in March, up from 10 million in December 2019. However, security concerns are starting to arise about the use of these systems, to the extent that the New York state attorney general’s office began to look into Zoom’s privacy practices.