2019: Global Privacy Gets Personal

2018 was a watershed year for privacy. The passage of the EU GDPR ushered in a new era in which data privacy became a first-order data security and governance problem warranting corporate attention and investment. This is not to say that the profession of privacy began last year. Quite the opposite.  Regulations covering privacy protection … Continued

Can Privacy (Shield) Evolve From Trust To Verify?

The adoption of Privacy Shield by US and EU regulatory authorities, the successor to Safe Harbor that has governed the transfer of personal data between the US, Canada and the EU for over a decade, has come as an anti-climax, leaving plenty of uncertainty in its wake. The biggest sticking point for EU privacy advocates … Continued

Death, Taxes and Breaches; Managing for the Inevitable.

The growing incidence of breaches to extract user customer account credentials and more expansive breach notification requirements put enterprises between a rock and a hard place. They are subject to the cruel logic that a breach of one provider can result in the compromise of customer accounts at another because of user password reuse — … Continued

How Minimizing Data Can Minimize Risk

According to a recent survey published by the International Association of Privacy Professionals, some three-quarters of IT and infosecurity professionals ranked data minimization as the most important privacy functions in mitigating the risk of a data breach. This raises two important questions: what is data minimization and why does it help privacy and information security … Continued

Do You Know Where Your Customer Data Is?

Data about customer preferences and behavior is a critical resource to a data-driven organization. Greater insights into what motivates and matters to customers help organizations build loyalty by tailoring experiences to their customers’ needs. Personalization done right builds long lasting relationships and affinity. But, personalization at the expense of privacy can forever break trust between … Continued

The New Face of Identity (You Are More Than Your Password)

Protecting the privacy of customer data is no longer just a matter of meeting regulations — it’s rapidly becoming a cornerstone for business; customers buy from vendors they trust. How vendors handle customer data increasingly determines a customer’s loyalty to that vendor. However today enterprises are ill-equipped to manage customer privacy, lacking even basic tools … Continued