Data and AI initiatives across security, privacy, governance, and compliance are expanding quickly, while team capacity remains limited. Most organizations know what they need to do. The challenge is having enough time and capacity to execute consistently.
BigID Concierge™ extends customer teams with hands-on BigID expertise, providing extra resources to handle day-to-day platform work so internal teams can stay focused on driving results across data security, privacy, and AI programs.
Rather than adding new tools or processes, Concierge gives teams additional execution support from BigID experts, helping move from deployment to action faster.
Built to Extend Teams, Not Change How They Work
As data and AI environments grow, teams are responsible for far more than discovery and upkeep. They’re expected to act on what they find — reducing data and AI risk through remediation, enforcing retention and deletion policies, fulfilling data rights requests, and supporting ongoing governance and compliance requirements across security, privacy, and AI initiatives.
BigID Concierge™ supports this execution end-to-end. By helping carry out operational tasks and follow-through across data security, privacy, governance, and compliance workflows, BigID Concierge™ enables teams to consistently turn data intelligence into action. The result is steady progress on risk reduction and compliance — without operational backlogs slowing teams down.
Designed for Lean and Fast-Moving Teams
BigID Concierge is well-suited for:
- Teams managing broad data security, privacy, or AI responsibilities
- Organizations scaling programs faster than headcount allows
- Groups that want execution support without hiring additional administrators
- Customers looking for short-term help with initiatives like upgrades or performance tuning
Flexible Engagements That Match How Teams Work
BigID Concierge™ is available in multiple service tiers, from lighter operational coverage to broader support for complex environments. Teams can also engage BigID Concierge™ for focused, short-term initiatives tied to specific goals.
This flexibility allows organizations to get the level of support they need, when they need it — without long-term commitments or organizational changes. Instead of juggling setup, upkeep, and optimization alongside strategic work, teams get dedicated execution support from people who already know the platform. That means fewer delays, fewer handoffs, and more consistent follow-through across data security, privacy, and AI initiatives.
Extending the BigID Experience
BigID Concierge™ reflects BigID’s focus on helping customers turn data intelligence into action. By extending teams with hands-on expertise, BigID Concierge™ helps organizations keep data security, privacy, and AI programs moving forward — without slowing down, adding headcount, or losing focus.
BigID Concierge™. Extra hands. Real progress. No extra headcount.
Ready to extend your team with BigID expertise? Contact your Customer Success Manager or your BigID Account Manager to learn more.
Not a BigID customer? Set up a 1:1 with one of our data and AI experts today to learn more!
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