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Uncover Hidden Risk. Power ServiceNow Workflows.

Turn data discovery into automated action with BigID and ServiceNow. BigID’s Metadata Exchange App for ServiceNow enriches your CMDB with deep data context and powers full-context task creation, so teams can manage sensitive data risk, prioritize incidents, and respond faster from a single platform.

Enrich Your CMDB. Automate Workflows. Respond Smarter with BigID and ServiceNow.

  • Populate ServiceNow CMDB with classification, sensitivity, and ownership metadata from BigID.
  • Maintain a current, complete, and risk-aware asset inventory to power better decision-making.

  • Turn BigID-discovered policy violations into ServiceNow IRM issue triage or ITSM incident tickets.
  • Sync across platforms to accelerate resolution and assign ownership automatically.

  • Surface risk context, like data sensitivity, ownership, and location, to inform ServiceNow workflows.
  • Reduce noise and manual triage with enriched, accurate metadata.

  • Discover sensitive data within ServiceNow Platform tables, attachments, and logs.
  • Use BigID to classify and sync metadata for ServiceNow Vault to provide advanced security for data within the platform.

Your Data Risk Posture – Enriched, Automated, and AI-Ready

BigID gives ServiceNow customers the visibility and intelligence to prioritize risk, automate response, and power secure AI-driven workflows.

Sensitive Data Discovery

  • Discover and classify sensitive, personal, and regulated data
  • Scan cloud, SaaS, and on-prem systems for high-risk data
  • Identify shadow data and link to known services and owners

CMDB Enrichment

  • Populate CMDB with sensitivity, ownership, and classification metadata
  • Enrich asset records with actionable data context
  • Improve asset visibility and lifecycle accuracy

Risk-Driven Incident Response

  • Trigger incident or issue triage tickets based on exposure, policy violations, or high-risk tags
  • Route tickets with risk-aware details, synced across platforms
  • Accelerate remediation with automated prioritization

Advanced Workflow Automation

  • Power IRM, SecOps, and GenAI workflows with BigID-enriched metadata
  • Prioritize actions based on risk, sensitivity, and value
  • Reduce alert fatigue and manual effort with enriched workflows

Security Posture Control (SPC)

  • Feed SPC with sensitivity-based inputs for smarter scoring
  • Improve risk scoring, mapping, and decision-making
  • Strengthen data and cloud security posture

Policy, Compliance & AI Readiness

  • Classify and tag data for regulatory compliance and AI governance
  • Map classification to GDPR, HIPAA, CCPA, GLBA, and AI policies
  • Support audits, retention, and responsible AI development

Don’t Just Detect Risk — Prioritize It, Automate It, and Take Action

BigID gives ServiceNow customers the context, automation, and bi-directional integration they need to close the loop between data visibility and risk remediation.

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