Home > Blog > GoBigger > Out-of-the-box ServiceNow and Jira Case Management Integration Out-of-the-box ServiceNow and Jira Case Management Integration By Sarah Hospelhorn May 11, 2020 Data Discovery Shape Created with Sketch. Twitter Shape Created with Sketch. noun_Mail_1557081 Created with Sketch. Use ServiceNow ticketing system to manage access and deletion requests to BigID. Native API integration. Swap out any BigID workflow with a 3rd party case management tool.